Privacy Policy

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At Topio, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, and protect your information when you visit our website, [your website URL].

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us through our website, we may collect personal information such as your name, email address, phone number, and any other details you provide us.
• Usage Data: We may collect non-personal information about how you use our website, including your IP address, browser type, device type, and browsing activity. This helps us improve our website and provide you with better services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To process your requests for landscape design services.
• To improve our website and user experience.
• To send you newsletters or promotional emails, if you’ve subscribed (you can opt-out at any time).
• To comply with legal obligations and enforce our terms and conditions.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including encryption and secure server connections, to protect your data from unauthorized access, disclosure, or alteration. However, please be aware that no method of data transmission over the Internet is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or providing services to you, as long as those parties agree to keep your information confidential. We may also share your information if required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and improve our site’s functionality. You can manage or disable cookies through your browser settings, but this may affect your ability to use some features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for any communications or marketing materials you’ve subscribed to.

To exercise any of these rights, please contact us at [insert contact email].

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will post the revised version on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or our practices, please contact us at:

Topio
Email: info@topio.co.uk
Phone: 07545350125